Privacy Policy

At Labor Hut, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your data when you use our platform.

1. Information We Collect

• Email Address: We collect email addresses from both customers and service providers to send confirmation OTPs and important notifications related to your bookings and accounts.
• Mobile Number and Name: We require your mobile number and name to facilitate communication between customers and service providers, ensuring seamless coordination for the services you book.
• NIC (National Identity Card) Picture: For service providers, we collect a picture of your NIC as part of our verification process. This information is used to verify your identity and may be used in case of any mishap or dispute to assist in resolving issues.

2. How We Use Your Information

• Email Communication: We use your email address to send you OTPs for account verification, booking confirmations, and other important updates related to your use of Labor Hut.
• Mobile Communication: Your mobile number and name are used to connect you with service providers or customers, depending on your role, and to ensure smooth communication regarding the services provided.
• Verification and Security: The NIC picture collected from service providers is used to verify their identity, ensuring the safety and security of our platform. This information may also be shared with customers in the event of any mishap or dispute to resolve issues effectively.

3. Data Security

Labor Hut takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

4. Sharing of Information

• Customers: We share limited information (such as your name and mobile number) with service providers to facilitate the services you book.
• Service Providers: We share your name, mobile number, and, in certain cases, your NIC picture with customers, especially in the event of a mishap or dispute, to ensure transparency and accountability.
• 5. Your Rights

You have the right to access, update, or delete your personal information stored with us. If you wish to exercise these rights, please contact us.

6. Changes to This Policy

Labor Hut reserves the right to modify this privacy policy at any time. Any changes will be posted on our platform, and your continued use of our services will constitute acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns about this privacy policy or how your information is handled, please contact us.